MDS Resource — Digital Ad Agency

Tag: buyer persona

Give Me Search Engine Optimization And I’ll Give You Targeted Sales Leads
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Targeted Sales Leads Are The Goal Of SEO
I talk with a lot of business owners and executives. One of the biggest problems I’ve been hearing is the dearth of targeted sales leads. There are, of course, plenty of books written on just this subject. Some will say, buying leads is the way to go. Others will say that success comes only through referrals. Lately we’re hearing about the Internet being a bountiful source of qualified leads.
Targeted Sales Leads Are On The Internet
The Internet is a big place. How do you go about finding sales leads on the Internet; or, rather, how do targeted leads go about finding you and your company? We’ve touched on this before: the Internet, in a sense, is an enormous library and search engines are its card catalogs. As we learn to search and find what we want on the Internet — when we want it — we respond less and less to offline media. How, then, can you be found by these eager buyers on the Internet?
Do You Need Targeted Sales Leads?
Search engine optimization (SEO) is a tactic the goal of which is to get more business and more customers. Filling your sale funnel with sales leads is a marketing strategy accomplished online by three tasks:
1. Be found by search engines
2. Be found on 1st search engine results page
3. Maximize the number of website visitors
What Are The Requirements For Targeted Sales Leads?
Of course, nobody can know your business better than you. In order to attract targeted sales leads, we must understand the products and services you sell. Furthermore, your unique selling proposition allows prospects to see the difference between you and your competition. Who is your very best customer? Why do best customers stay with your company? We must identify your buyer personas before you can use the keywords that your best buyers actually use to search for you.
SEO Benefits Targeted Sales Leads
For many, that is a lot of work, especially all of this thinking about your business from your customer’s point of view. Why go to all this bother? Google recently remarked that every day four billion searches are conducted, one billion of which seek something local to buy. Done right, SEO benefits you in several ways:
- Search engines respect your website and place it on the first search results page for specific keywords.
- People searching for specific keywords will find your website on the first search results page.
- Being found by more searchers, more visitors will visit your website.
- More people visiting your website could translate into new business.
- Organizing your website to better be found makes your website more interesting to visitors.
- Organization of web pages and content to better be found makes your website more interesting to visitors.
SEO Deliverables Result In Targeted Sales Leads
Whether you do your SEO yourself or pay somebody to do it for you, you’re hoping for more customers, aren’t you? SEO sits on the marketing side of business and can deliver the following:
- A defined service area by which to be found in local business results;
- A manageable list of keywords and phrases for which great prospects are actually searching;
- Distribution of keywords by web page, focus and intent;
- Organization of web pages by intent, theme and relevance;
- Every web page detailed by keywords, title, headers, descriptions and service area; and
- Solid foundation and flexible design for ongoing and growing first page search engine exposure.
Some SEO Expectations Are Targeted Sales Leads
Although black hat wizardry may fool search engines quickly, the history of search engine algorithm changes indicates that these tactics are short lived tactics and not strategic. Following sound relationship marketing principles, your online properties will attract great customers and steadily build great new business over time. The time factor must not be underestimated and optimal progress may not be appreciated before three to six months. Some keywords are more competitive than others and will take longer to show first page search engine results. Competitors want first page search engine results, too, and some competition will slow your website progress.
Targeted Sales Leads Are The Goal Of SEO
Being found is not enough; nor is being found by a lot of people. Being found by enough of the right people is the only true success in marketing, regardless of medium. Success is more a function of converting great leads into great customers than it is in simply attracting large numbers of random visitors to your website. Targeted sales leads, then, are the ultimate goal of search engine optimization.
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12 April 2011
How Local Small Business Marketing Creates Unlimited Opportunities To Be Found
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Local Small Business Marketing Solves Problems
Local small business marketing sees every web page as another unique opportunity to be found. Traditionally, local small business advertising designed the home page like the dust jacket of a book and its table of contents. Usually any backlinks point directly to the home page, regardless what specific information the visitor was seeking. The only way to find and get to inner web pages is via the home page and elaborate menu navigations. Google and other search engines catalog web pages and their content. Every one of your web pages is an opportunity to be found for some specific content, keywords and phrases which introduce visitors to the rest of your website. Each blog post becomes another web page, another leaf on the tree that is your website. Blog software like WordPress facilitate categorization and tagging blog posts and phrases in your content which, in turn, provide additional opportunities for your content to be found and cataloged by search engines.
Local Small Business Marketing Wants Great Customers
Take a long close look at your very best customers. You know, those two or three customers who, if cloned ten times, would totally transform your business forever! If you had ten more of them you could simply fire the bottom ten customers, sleep better at night and you’d be ever so much more profitable at accounting time. Identify those factors in each of them that make them great customers. Imagine, if you will, one of your ideal buyers browsing the Internet looking for a solution to their problem which, unbeknownst to them is sitting right here in your hand. Their circumstances are far more than simply the keywords they type before clicking [Search]. Indeed, their circumstances include environment, education, age, family, ethnicity, geography, attitude, health and a host of other factors.
Buyer Personae Love Local Small Business Marketing
Why don’t you ask them why they bought from you? Why are they so loyal to you? Why do they keep coming back to you? What is your relationship all about? When you know your great customers so well that you immediately see them, or don’t see them, in a stranger you just met, then you have identified one of your buyer persona. Marketing ideas begin with the reality of your business.
Aim High With Local Small Business Marketing
If marketing is truly the relationship between your business and your marketplace, and every relationship begins with a single conversation, why would you ever intentionally go out of your way to start a conversation with somebody who does not fit your buyer persona? On the other hand, when you have an absolutely clear picture of your best customer in mind, if you meet a prospect identical to that best customer, what will you not do to convert them into another great customer? This isn’t so much a matter of scheming and plotting as it is an organizational principle. There are only so many hours in a day and only so many days in your life. Focus exclusively on those prospects most likely to become great customers. If you’re going to market anyway, aim high, aim at those that will benefit most from what you offer, from what you do best. So, when it comes to web pages, put yourself in your best prospect’s mind.
Local Small Business Marketing Solves Problems
What is it they most want to see? Paint them a picture of you and your company fully solving their problem. Tell them stories of how you have solved these problems for other people and how your customers benefit from your solutions. Everybody is an expert at something. When you go eyeball-to-eyeball with them across the sales table, you will tell them your most persuasive story. Put those stories in writing and publish them on your blog or web pages. Convert that to a video and syndicate it to Youtube and podcast it and publish it every way imaginable online. Seed the entire Internet with breadcrumbs, with stories specific to each persona’s needs … many will follow you and heed your call-to-action and convert from lead to prospect to great customer.
Wasted Local Small Business Marketing Real Estate
Small business marketing can’t waste web real estate. It’s not that you can’t create more. You cannot afford to confuse or mislead visitors. It wastes your time and theirs. Wasted web space is wasted effort that can produce nothing of value. If a web page does not have a specific purpose, if it is not intended for a specific buyer persona, it is more likely to turn away business.
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Answer Local Small Business Marketing Questions: 612-235-6060
4 April 2011
How To Get Great Customers With Online Marketing For Small Business And Search Engines
Online Marketing For Small Business Creates Great Customers!
OK, sure, if you’re big business like Wal Mart or Amazon the Internet is great. But, what do search engines have to do with online marketing for small business? In short, search engines are a tremendous opportunity to be found. How’s it working out for you in the Sunday newspaper classifieds? How many new customers found you in the yellow pages last month?
Online Marketing For Small Business Works Locally
Truth be told, right this minute, right here in the Twin Cities, eager buyers are searching for what you offer. Anticipate these eager buyers and you have the opportunity to stand up directly in front of each of them and tell them your great story. Once you identify the buyer personae of your greatest customers, what’s to stop you from stalking your perfect prospects? Isn’t creating great customers the best action you can take in growing your business? Is it possible to have too many great customers?
Search Engines Help Online Marketing For Small Business
Let’s look closely at typical search engine results to see what’s in it for you. For the sake of illustration, we’ll use Google. Sure, lately we’re seeing a lot of commercials about Bing, and certainly Facebook, too, has an impressive number of searches. Google recently reported four billion searches every day, one billion of which are seeking to buy locally. With two-thirds of all search engine searches, Google epitomizes the online search experience.
Depending on your specific search phrase, the Google search results page may contain three different types of results:
Paid Search And Online Marketing For Small Business
Pay-per-click (PPC) advertising may appear above all other results and/or down the right side. First and foremost, know that these are paid advertisements. Every time somebody clicks on one of these ads, whoever placed the ad pays Google. From the time you sign up to the time you start seeing results can be as quick as a few hours. Paid advertising can quickly pull prospects, test landing pages and gauge the market.
Local Business Results And Online Marketing For Small Business
Have you noticed the maps? Unless you’re totally oblivious to the Internet and online search, these last two years of online marketing for small business are remarkable because of the local business results.
Google and the other search engines realize that there is an enormous demand for local and neighborhood search results. Why? Because eager buyers are shopping and ready to buy; but, they’re not prepared to put a new house in a shopping cart and purchase it from Amazon. For many items consumers still insist on buying from a person. They still put the relationship before the deal. And that is great news for local business.
Getting on the map is not a function of paid advertising. Nor is it simply a matter of having a great website. Local business results feature businesses that are remarkable in their community. First, they claimed their listing in the local directories, such as Google Places, Yahoo! Local, Yelp, etc. Second, these businesses made the effort to standardize their listings everywhere, including using the same local telephone number and spelling consistently. Third, customers find them remarkable enough to leave online reviews, endorsements and testimonials for local business. The search engines are gathering many public reviews into the local business results.
Organic Results And Online Marketing For Small Business
Last but not least are the well known organic results. They are called organic because they are the “natural” ordering of all web pages cataloged across the Internet. Although, different search engines rank and order web pages differently, the notions of credibility and trust and back link references from other websites are shared. Clearly, if your business is found on the first page of Google results, eager buyers searching for what you offer may click on your link. Also, the more eager buyers find your link the more likely your business is to sell. Although, many say organic results are “free,” do not forget that consumer searches vary and the search engines change their rules to appeal to searchers.
SEO And Online Marketing For Small Business
Search engine optimization (SEO) is the process of appealing to search engine algorithms in order to place high in their rankings. Effective online marketing for small business must consider SEO because each business must be found by buyers if they are to sell. Neither SEO nor marketing, however, is simply a matter of adding some ingredient to your website. If marketing is the relationship between a business and its marketplace, and every relationship begins with a single conversation, how many conversations with eager buyers do you want online?
Online Marketing For Small Business Creates Great Customers!
Is it possible to have too many great customers? Search engines are a tremendous opportunity to be found. Right this minute, right here in the Twin Cities, eager buyers are searching for what you offer. Is creating great customers your goal in online marketing for small business?
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Online Marketing For Small Business Answers: 612-235-6060
8 March 2011
Secrets Of Targeted Sales Leads Reside In Your Buyer Personae’s Eyes
Targeted Sales Leads Are Real People
I talk with a lot of business owners every week. One of the biggest problems I’m hearing over and over is too few targeted sales leads. We’re all facing extreme challenges in these trying times. Bottom line, there’s little going down that wouldn’t pale in light of simply finding more business. So long as we’re seeking more customers, why not aim for targeted sales leads?
Targeted Sales Leads Seek Benefits
First, we need to focus clearly on the best possible target. We’ve all had customers who gave us so much grief, never meeting another might itself be success. Why take on more troublesome customers? Remember, instead, the best customer you have ever had. You know, she came to you with the perfect problem, you proposed the perfect solution and she asked to become your perfect customer. Describe in minute detail the persona of your best customer. Profiling your buyer persona includes gathering many facets of her personality, background, daily activities and current solutions for her problems. Seeking a solution to her problem, knowing the solution, you have what benefits her. What’s in it for her? You.
Buyer Personae Represent Targeted Sales Leads
Start by seeing every interpersonal interaction with a prospect, whether on-line or in-person, as an opportunity to listen and identify patterns. Really knowing how buyers think, what matters to them and where they are when they’re ready to buy, you no longer guess what to say, where and how to communicate with them. Have you ever noticed how much simpler and effective it is to listen before you talk to prospects? They will tell you just how bad their problem is. They will describe in great detail just how valuable the solution to that problem is. Indeed, they will tell you how long they’ll endure the problem and when and under what conditions they will buy the solution. Profiling buyer personae gives you a prime opportunity to truly empathize with target sales leads.
See Through Targeted Sales Leads Eyes
Stop promoting a product and see through buyers’ eyes, see clearly the circumstances driving their decision process. A buyer persona is a person, a short biography of whom describes your best targeted sales leads, not just their job description. Break all of your buyers into distinct groups. Catalog everything you know about each of your best customers. Buyer personae make it easier to create content targeted to important demographics.
Targeted Sales Leads Are Real People
High quality, relevant online content is the best and most effective way to communicate with and persuade targeted sales leads. Remembering that great customers are also real people, with real people problems, ought to simplify your side of the conversation. Simpler, though, only inasmuch as your audience is truly in need of what you offer. An archetype of your ideal buyer is a buyer persona, an example buyer representing a real audience, an audience eager to listen to you the more they need what you offer.
Be Found By Targeted Sales Leads
I talk with several business owners every day and I’m hearing over and over that too few targeted sales leads is a major concern. Bottom line, there’s little going down that wouldn’t pale in light of simply finding more business. If we’re truly seeking more customers, why not aim for targeted sales lead? By describing your buyer personae in great detail, you paint a clear picture of exactly who really needs what you offer. Anticipate eager buyers shopping for exactly what you offer and you can place yourself in front of them everywhere they look. Sufficient targeted sales leads are as simple as knowing who they are and be found where they are looking.
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Answer Your Targeted Sales Leads Question: 612-235-6060
24 February 2011
How Targeted Sales Leads Made Me Realize Who Are My Best Customers And Why They Do Business With Me
When Would Targeted Sales Leads Want To Be Pain Free?
Targeted sales leads are critical to your business. During hard times wasted time is far more expensive than during easy times. Right now, you need to know who among your prospects will further your goals of prosperity. Your problem is deciding with whom to spend your sales time. How can you simplify this essential process? Here are five questions you must answer to quench your dearth of targeted sales leads:
Targeted Sales Leads Are Your Buyer Personae
1. Who are your buyer personae? The biggest problem with business owners is that too often they focus on the wrong thing. Close your eyes and imagine the very best customer you have. You know, she came to you out of the blue, she’s loved everything you’ve done for you and she’s referred other customers to you, too. Think about this carefully. If you had ten more customers just like Lisa, what difference will that make in your bottom line? Why, then, are you laboring so long and hard on Tim whom you begged to buy, he’s always demanding order changes and he hasn’t had a good comment about you to anybody ever?
Targeted Sales Leads Are In Pain
1. Where is the biggest pain of your best buyers? I don’t know about you, but as I learn to search and find what I want on the Internet — when i want it — I respond less and less to offline media. When I have a problem I search for a solution. When I’m in pain I seek relief. At that moment I’m searching, I’m no more interested in features than advantages. Show me something that benefits me, that solves my problem, and I’m interested in you. When I’m an eager buyer and you’re my pain relief, I’m prepared to buy from you.
Targeted Sales Leads Value Pain Relief
1. What are the consequences of no pain relief? It’s true. You and your prospect may not be in the right place at the right time. Your company is not a great fit for every prospect. Not everybody is suitable to your business model. In fact, nobody cares about your business — except you. You, however, have the solution to their problem. If they do not buy from you now, the pain remains. Address that pain. Sometimes the problem is inconvenient, but not painful enough … yet.
Do Targeted Sales Leads Need You?
1. Why do they need what you have? Once you identify five or seven compelling reasons for your prospect to alleviate their pain, the rest are mostly terms. Do they see you as pain relief? How are your conversations going? Are they comfortable confiding in you? Become a trusted authority and confidant and targeted sales leads will come to need you. Every relationship begins with a single conversation. The secret to business success is to parlay each new conversation into a succession of conversations, eventually converting your best prospects into great customers.
When Would Targeted Sales Leads Want To Be Pain Free?
1. When would they like pain relief? Hence, the crux of the matter. You can lead a horse to water, but you can’t make her drink. Everybody follows their own clock and their timing many not be yours. Nurture them, give them free advice and information, keep their interest and they will follow you until they buy. Once they see you as the solution, all that is left to decide is time. When the consequences to delaying pain relief are small, they will wait. Again, your matter is holding their attention and building great customers.
Value Your Targeted Sales Leads
There’s little doubt that targeted sales leads are critical to your business. During hard times you cannot afford to waste your time chasing poor prospects. Dead end leads have no value to you nor your business. Your problem is deciding with whom to spend your sales time. Targeted sales leads simplify this essential process.
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Answer Your Targeted Sales Leads Question: 612-235-6060
11 February 2011
Ten Ways Local Small Business Marketing Will Drive Eager Buyers To Your Door Day In And Day Out
The Price Is Right For Local Small Business Marketing
As if succeeding at small business weren’t hard enough simply making ends meet, local small business marketing can be quite perplexing, too. When you’re small, so is your budget. Eager buyers are shopping for solutions to their perplexing problems. So, where are they if they’re not here in your office? Here are ten local small business marketing tips to attract their attention.
Buyer Personae Love Local Small Business Marketing
1. Know your buyer personae. Who is your very best customer? Who is she? What does she do for a living? Where does she live, hang out and shop for groceries? How will she know the best solution to her problem? When you know your best customers exceptionally well, exceptional customers will come to you.
2. When you know your best customers, it’s little wonder that pleasing them, too, is so much easier. One size never fits all. When you’re shipping to customers perfectly suited to your products and services, meeting and exceeding expectations is the norm. Match your offering to those who need it most and you’re guaranteed to-die-for word of mouth accolades for your local small business marketing.
3. Regardless your small, medium or large company, networking is at the center of gathering targeted sales leads. Your local chamber of commerce is the logical first step out in your community. Who knows better what your business needs to succeed than other successful business leaders in your neighborhood? Sharing local referrals with them logically leads to reciprocal business.
4. In the online world, LinkedIn.com is the world’s largest professional network. It has numerous groups and categories with local focus eagerly seeking local solutions. Best of all, every Fortune 500 company’s executive management is represented on LinkedIn. Prospecting is as simple as participating in groups where local prospects hang out online.
5. Apparently, Social Media is here to stay. Facebook, for example, is the third largest country in the world and its membership has twice the population of America. Keep your business page up-to-date with events, new offerings and encourage your customers to contribute opinions and share referrals online.
6. Twitter is a mystery to many small business owners. How much can be said in 140 characters? The key is listening, listening and more listening. However, when you hear somebody comment on you and your brand you need to respond. Give thanks for kind comments. Appreciate the customer service opportunity to solve problems quickly when you hear about them.
7. In business, learning from your mistakes and duplicating success are vital. At the end of the day, the purpose of your business is to profit by satisfying human wants and needs. As you get better at building strong relationships with those whose problems are best solved by what you offer, you will succeed at attracting more of those best customer.
8. Continuous improvement means getting better and better at solving customer problems. Continuous improvement is also getting better and better customers, many of whom will refer you to others in need. The best possible local small business marketing results in great customers standing up in public and testifying to the greatness of your relationship.
9. Don’t sell yourself short. Price is rarely the real reason a prospect goes elsewhere. When you provide enormous value to eager buyers shopping for your solution, price is no object. It’s not the pain as much as it is the consequences of not relieving that pain that matters.
10. So, what is your benefit to your customers’ painful problem? How do they value that benefit? How much will it cost them to forego your solution? When you’re in front of your ideal buyers, yours is the perfect solution. Solve their problem and you’re a savior.
Local small business marketing is all about exchanging the right solution at the right price. Driving eager buyers to your door day in and day out is easy once you stop trying to sell to everybody. Anticipate eager buyers shopping for what you offer and local small business marketing puts you everywhere they look.
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Answer Your Local Small Business Marketing Question: 612-235-6060
9 February 2011
Secrets Of Marketing Your Business Online: The Easiest Way To Be Found Everywhere Eager Buyers Look
Marketing Your Business Online Is An Opportunity
So, you have a business and you’ve finally taken it online. Everything is ready to go. The website is up and looking to win a trophy! Forms are working and email, too. You hired an extra hand to answer the phone and greet newcomers in your door. All your best features and advantages are bulleted and bold. You spent a load on all of this, including that SEO guy who said all you’ll ever need is 1st place on Google.
But, where are the new customers? Everybody everywhere promised you, Build it and they will come! Yes, it’s true, you’re really Google numero uno for a keyword you wanted. And, it’s also true that you’re getting a bunch of online visitors showing up on your homepage, at least for a couple seconds. What more can you expect? Darn it! Where are your new customers? Is this Internet marketing thingy all hogwash, only a cruel hoax, a costly scam?
Nobody seems interested in your website or your business or what you have to offer. Sure, you have the gosh darned prettiest website in the world — you shelled out lots to make that happen! You have pages of content full of information about your products and, yet, your website fails to make sales. Where, then, have you gone wrong? Marketing your business online is critical for any business, small or big. Unless you tell the world about it, until you are found, how is anyone supposed to know?
Targeted Leads Come From Marketing Your Business Online
How you market online is key to filling your sales funnel with targeted leads that convert to great new customers. The Internet has not so much changed marketing as it has transformed the way we consume. As we learn to search and find what we want on the Internet — when we want it — we respond less and less to offline media. Therefore, anticipate eager buyers shopping for what you offer and, when they search, everywhere they look you are there. Ergo, it’s crucial that your business is found on the search engines; but, that’s more a factor of what they type than what you want them to type.
Once you’re found by eager buyers searching for you — what then? Think about your own searches and buying patterns. Suppose you search for a four-slice toaster. Google, for example, presents a search result page with ten “organic” results. Each of these includes a headline of up to 60 bold characters followed by a description of up to 160 characters. Has that ever sold you then and there? Of course not! You start at the top, numero uno, and decide among the ten which to click and follow the link. Follow that link — whither? If it takes you to my homepage and you need to search again for four-slice toasters, how likely are you to continue and buy from me? Rich, rewarding and relevant content remains king. When I give you exactly what you expect after following my link, are you more or less likely to become my customer?
Make Marketing Your Business Online Drop Dead Simple
Once I’ve got you, targeted lead, on my site and you find what you’re looking to buy, how can I make it drop dead simple for you to buy from me? If you are confused, if you don’t instinctively know what to do next, if I don’t simply ask you to take that next step, what’s to keep you from simply slipping away? At this point, marketing your business online draws a play from the age old offline playbook. Conversion is a function of your Call-To-Action, plain and simple. Once you’ve found what you want and I make it simpler to follow my yellow brick road than wander off into the jungle, this is where great new customers are made.
Marketing your business online is about four decisive factors:
1. Targeted Leads
2. Relevant Content
3. Call-To-Action
4. Conversion
Marketing Your Business Online Is An Opportunity
Once you know your buyer personae, it’s easy to give them what they want. Follow relevant, compelling content with a simple and clear request, whether that be call me, come in for a demonstration or sign-up for our newsletter. If marketing is about relationships and every relationship begins with a single conversation, then conversion is more about continuing a good conversation with a great new customer. Marketing your business online is about the opportunity for unlimited conversations.
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Answer Marketing Your Business Online Question: 612-235-6060
15 January 2011
For Overwhelmed Business Owners: How Online Marketing For Small Business Gives You Breathing Room
Room To Breathe Online Marketing For Small Business
Online marketing for small business owners can be somewhat tricky, but, if done successfully, it can make running a small business simpler. Online marketing can make a small business successful while, at the same time, allow a small business owner an easier time running her business. So, how does online marketing for small business really help business? Does it really make things easier for small business, or simply simpler?
Online Marketing For Small Business Or Fail
Well, let me put it this way, small business needs to be aggressively marketed, no matter what, or the competition will eat it alive. If your business is not marketed properly, it will fail — plain and simple. As it is, the never ending race for new business is exhausting and consumes the bulk of my time. I love courting great prospects and the challenge to convert them into great customers. What’s better than bringing a great customer into your family? How can small business get any better than growing your family of great customers?
So, why should a small business be marketed online as opposed to marketed elsewhere? Let me show you several reasons:
First of all, marketing online gives small business owners a greater sense of control over where and to whom the business is marketed. To whom ought you to market your business? Understand your two or three best customers intimately and coalesce that intimacy into buyer personae. Focus on your buyer personae. If you’re not selling Pampers or used cars, do not market to Pampers and used car buyers. Online marketing is much better than traditional marketing for laser focus on target markets.
Focus On Online Marketing For Small Business
If your business sells rare antiques, you don’t want teenagers to be the majority of people seeing your advertisements. With online marketing, a business owner easily chooses on which online media to market her business. She can monitor the demographic viewing her website to help determine whether or not that online media is where she wants her business advertised. Marketing to the right demographic is one of the most important factors in generating sales, because targeted leads are more readily closed. This is accomplished most easily marketing small business online.
Furthermore, online marketing for small business makes growing business easier because online media are more readily changed. They don’t need to be as on top of marketing strategies as they needed to be when they ran ads in print or some other offline media. Have you ever tried to change the color palette on a billboard? How quickly can you change from black-and-white to color Yellow Pages spread?
What does this mean? Well, I’m not saying that a business owner won’t have to monitor her marketing strategies closely. Whether they are online or off, one size never fits all. Some techniques will work and others don’t. Some strategies may work today and no longer work next year.
Measure Online Marketing For Small Business
Nevertheless, it’s far easier to monitor effectiveness online, and easier to test multiple alternatives simultaneously. With a simple click of a button, the small business owner can see how many websites visitors she’s attracting from particular advertisements.
More to the point, it’s easier than ever to gather metrics and measure crazy stuff like visitors to leads to sales ratios. How profitable is your Yellow Pages campaign? Traditional offline marketing cannot provide clear cause and effect metrics. It’s exceedingly difficult to monitor how much interest in a business is being generated from TV commercials, newspaper ads and telemarketing calls. Online, these statistics are readily monitored.
Online Marketing For Small Business Is Smart
Overall, online marketing for small business is just plain smart! Making the small business owner’s life much simpler is perhaps the single greatest benefit of online marketing.
22 December 2010
Are You Afraid Of Closing Targeted Sales Leads? Why Don’t You Have More Targeted Sales Leads?
Do You Want More Targeted Sales Leads?
Targeted Sales Leads Are Eager Buyers
Today the Internet is an excellent resource that you should use to facilitate operating any small and medium size business. As you know consumers have numerous choices when they are shopping online. Need proof? Go to Google.com, type “plumber” in the box and click Search. Right now, at the top of the results on my computer, Google tells me that there are 11,200,000 pages on the Internet about the word plumber.
How do you expect eager buyers shopping for what you offer to find you, to contact you and to buy from you? Out of all those web pages, only one can be ranked number one. Only a small number of links can exist on that first search results page, including organic, paid and local business results.
Effective online marketing results identify targeted sales leads and direct them to your website. Why do you care about the mother looking for Pampers if you’re selling cars? When you don’t know how this works it can end up costing a lot of money and time. How much can you afford?
Continue reading for some tips about how to improve your return on advertising investment. When your sales funnel is full of targeted sales leads you’ll be working full time closing deals with buyers eager to do business with you.
Targeted Sales Leads Cannot Be Bought
Never buy sales leads. There is no way to guarantee that a sales leads list is fresh nor how interested they are in your products. Having bought something similar in the past is no gauge of current interest.
The Internet has certainly changed the way we consume. One thing is certain: when we are eager and preparing to buy, the Internet provides us with a plethora of research information about what we seek to buy. Would you rather try to coax people to buy from you, or stand in front of those seeking to buy what you sell?
Establish a schedule and know your place in the sales cycle. Especially if you’re a sole proprietor, time is of the essence. Wearing too many hats (e.g., marketer, salesman, manufacturer and accountant) is the surest way to get nothing profitable done.
Therefore, set sales objectives and schedule time and resources to achieve them. Where are you most effective in your sales cycle? If you plan to search online daily to find potential sales leads, does it make sense that the chief executive does this? Perhaps, you ought to hire a part time worker to get this done.
Search For Targeted Sales Leads
Search for targeted sales leads in your niche market. Everybody is an authority in something. Isn’t that why you’re in the business you’re in? Your business sells a specific product or specific service. Identify the one or two key buyer personae for each product and service.
Who are they? Why do they want your product? Why do they need your service? What is their specific problem? What do you offer that will benefit them?
Once identified, anticipate where they are and how they will seek you out when they’re eager to buy. Be found there where they’re looking. Ask them to call you, come in your front door or request further information online. Just imagine how easy it will be for them to ask for your help. How easy will that be to earn your profit?
Convert Targeted Sales Leads To Great Customers
Think about purchasing a software application to keep track of your sales cycle. Think about Customer Relationship Management (CRM) software as a dutiful assistant whose sole job is to prompt you every step of the way to converting targeted sales leads into satisfied customers. Once your online marketing is filling your sales funnel, you cannot afford to let any slippery leads get away.
Yes, you have to research online to find your target market. CRM software can simplify and reduce this work. The key to getting a great start is know who are already your very best customers. Which of your customers, if you had ten more just like them, would seat you in the lap of luxury for the foreseeable future? Why don’t you have ten more just like that one? What are you afraid of?
Don’t Fear Targeted Sales Leads
Don’t be afraid to talk to you best customers. Ask them, Why did you buy from us? Why do you come back to us and buy more? Answers to these questions will put flesh on the bones of your buyer personae skeletons you sketched earlier. Once you understand who benefits most buying from you, anticipate where they are and where they will shop when they’re eager to buy.
Be there. Be found. Prosper!
16 December 2010
How I Anticipate Eager Buyers Shopping For What I Offer And Convert Them Into New Sales Leads
How Do You Benefit New Sales Leads?
New sales leads are the crème of every business. Knowing the demand for your product is essential to be able to generate sales leads. It is a known fact that businesses survive and flourish on sales. New sales leads are the oxygen business breathes. How do you anticipate those shopping for what you offer?
Market Research Discovers New Sales Leads
Every business irrespective of size and type must conduct thorough market research about your industry. Perceiving the attributes of your market equips you with intricate details about it. Understanding the exact requirements and wants of your customers helps you serve them better. Once you see and know your buyer personae, tell your business story to the right people and new sales leads will come to you.
New Sales Leads Are Also Aware Of Your Competition
Market research also provides competitive analytics. With this information you can understand where to reposition your brand to achieve a competitive edge over your competition that will generate new sales leads. What do you have that benefits your customers more than what your competition offers?
Marketing To New Sales Leads
Communicating your main benefits to your customers is of utmost importance. To explain this better, let’s look closely at the 4 P’s of Marketing:
- Product — As explained earlier, knowing about the market dynamics equips you with diverse knowledge and helps you to position your product and service everywhere consumers are shopping for it. Redevelopment and re-engineering of your product in light of consumer demand is necessary to capture new sales leads. Furthermore, to induce repeat sales and referrals, give your customers reason to come back for more.
- Price — The price of your offering should reflect its value to your customers. Setting high prices without commensurate value will simply drive customers away. Even selling premium products, keep the high price in line with the perceived benefits. This not only attracts the cream crowd but also substantially increase your revenues. Truth be told, new sales leads are less concerned with price and more with what’s in it for them.
- Place — This is the location where you sell your offering, the distribution channel. Again make sure that your business is convenient to your customers and reduce their effort to the minimum. Your distribution system must be devoid of middle men. Proper replenishment of stock is necessary to avoid customer dissatisfaction and keep up with demand. New sales leads benefit from you being at the right time and place.
- Promotion — Perhaps, the most important aspect of generating new sales leads is your communication strategy. Based on your audience and product, marketing communications should nurture relationships. Whether you’re advertising or promoting sales, your desired result is to anticipate eager buyers shopping for what you offer. For example, during a sales lull, offering discounts and incentives will continue your revenue stream and keep customers interested in you, your business and your products.
How Do You Benefit New Sales Leads?
Generating new sales leads is a must for every business to survive in today’s cut-throat competitive world. Although it may seem more of an art than a science, knowing the benefits your best customers seek is a sure way to garner new sales leads.
7 December 2010