Are you a small business owner? Do you want to see a lot more customers coming to you in 2011? Certainly, every business owner I’ve met answers these in the affirmative! What’s your plan to grow your business with great new customers?
Clearly, every new customer is a function of new leads in your sales funnel — we know this as conversion. And, every new sales lead is a subset of the number of eager buyers shopping for what you offer who are exposed to your business — we know this as marketing. Admit it, the numbers of people exposed to your business depends on marketing strategy, tactics, advertising, etc. Times change and so has effectiveness of traditional marketing tactics and offline advertising. Whereas, telemarketing, yellow pages, newspaper ads and other previously effective tactics are seriously lame today, online marketing for small business produces more targeted sales leads everyday.
Don’t Ignore Online Marketing For Small Business
Most small business owners ignore online marketing, because they don’t understand how the Internet has dramatically changed consumers. Furthermore, many unwary businesses have been duped into costly schemes to fool Google and other search engines. Have you been duped into believing that #1 on Google first page or a million website visitors in a month are ends in themselves? How do they add to your bottom line? Here’s a clue: work both of them into a business plan, pass it on to your banker and ask for a business loan. Point is, show your banker a plan to get more targeted sales leads calling you on the phone and then they’ll talk money. Google itself and random website visitors do absolutely nothing to grow your business.
Fortunately for you, this Internet thingy has totally changed the way we consume! No longer flipping through yellow pages or browsing the Sunday Trib classifieds, eager buyers shopping for what you offer are on the Internet right this second searching for you. Every time they search they receive a search results page. If you’re not on that page, they will buy from somebody else. Online marketing for small business has one goal: everywhere they search they find you there.
Affordable Online Marketing For Small Business
Fact is, effectively marketing your business is now possible with any realistic budget:
Email marketing has long been the favorite of Internet marketers, perhaps because it’s the online equivalent to direct marketing. Done right, instead of intruding in the Inbox, you ask and they grant you permission to nurture them and keep them informed with current and relevant information. Keeping permission marketing foremost in your mind, think of events, specials and successes that you’d appreciate knowing about your favorite vendors. Your customers and prospects will appreciate the same about you.
Online articles are another great way to increase awareness of you, your business and, especially, those special things you do that benefit your customers. Do you remember fondly thumbing through a magazine, reading interesting articles and clipping some articles so you can refer back to them later? The Internet is several magnitudes greater than any paper magazine. This very minute somebody is reading an article about your product and service and today she’ll bookmark it and maybe tell her friends about it. Have you ever tried to find a article in a magazine you threw out a long time ago? That won’t happen online, because it’s always available to be found, 24/7, 365 days a year.
Social media is all about family, friends and vacation pictures — right? No. It, too, can be tremendously effective in putting your business in front of eager buyers. Facebook membership alone is the third largest country in the world: China, India, Facebook, USA … In 2010 it’s been reported that the largest growing Facebook demographic is middle aged women. Again, keep in mind how online marketing for small business is primarily about developing relationships with your marketplace. What better way to start a conversation with a new prospect than at a huge party? Facebook, for example, is a neverending party of friends, family and coworkers, and they’re all talking about what’s on their minds. Strike a positive chord with just one, and they’ll tell somebody about you, and on and on.
Follow Online Marketing For Small Business To Success
Online marketing is about branding. The more people recognize your personal name, your business name and your place in the community, the more likely that one of them converts into a customer. Notice how we haven’t mentioned traditional advertising agencies and TV commercial production crews — the prohibitive prices of traditional marketing simply are not necessary online. It’s more about leaving thousands and thousands of bread crumbs from your business throughout the Internet. Whenever some eager buyer happens on one crumb while shopping for what you offer, Hansel and Gretel will follow the trail to your door. Like all marketing, the only goal of online marketing for small business is to create customers.
Call Now Answer Your Online Marketing For Small Business Question: 612-235-6060
“Permission marketing is the privilege (not the right) of delivering anticipated, personal and relevant messages to people who actually want to get them.”
Marketing Local Business online demands a rigorous understanding of how best to be found when people search the Internet for what you offer. To best understand HOW people search for what you offer, it is necessary to understand the tools they are using. As I write this, Web Search Engines stand head-and-shoulders above other search tools; and Google dominates all Search Engines with more than 80% Search Engine marketshare.
Before we can understand Search Engine Marketing (SEM,) we must have a working relationship with Search Engine mechanics. Effective Search Engine Optimization (SEO) is predicated on creating content that people want to find in a way that the Search Engines will notice and catalog and make readily findable by those hungry seekers.
What is a Search Engine?
A search engine is a tool used to find interesting information in a database. In recent times, such search tools are computerized. In its simplest form, the electronic card catalog at your public library is a search engine.
Although search engine is a general class of computer programs, the term is often used to specifically describe systems like Google, Yahoo! and Bing that enable users to search online media, the World Wide Web and Usenet newsgroups.
What is a Web Search Engine?
A Web Search Engine is designed to search for information on the World Wide Web. Web Search Engines work by storing information from billions of web pages, which they gather from the web page code.
Web page contents are gathered by a Web crawler, or spider — an automated Web browser that reads every line of code in every web page, and follows every link on each page. Contents of each page are analyzed to determine how to index it for later retrieval. The index allows information to be found quickly.
Three essential features of Search Engines are:
crawling,
indexing, and
searching.
Search Engines evolved from Internet Directories
Archie [1990], “archive” without the “v,” was the first tool searching the Internet. Archie downloaded directory listings, not contents, of all files located on public FTP sites.
Gopher [1991] combined document hierarchies with collections of services and gateways to other information systems.
W3Catalog [1993] was the first primitive Search Engine, periodically mirroring numerous specialized catalogues.
World Wide Web Wanderer [1993] was the first web robot and generated an index called ‘Wandex’.
Aliweb [1993] was manually notified by web site administrators of an index file at each site.
JumpStation [1993] used a web robot to find and index web pages, and used a web form interface as its query program.
WebCrawler [1994] allowed users to search for any word in any web page, which is now the Search Engine standard.
Lycos [1994] was one of the first Search Engines with a for-profit business model, followed closely by: Magellan, Excite, Infoseek, Inktomi, Northern Light and AltaVista.
Yahoo! [1994] founders David Filo and Jerry Yang, Ph.D. candidates at Stanford University, started their guide as a way to track their personal interests on the Internet.
Google [1996] began as a research project by Larry Page and Sergey Brin, at Stanford working on the Stanford Digital Library Project (SDLP). Google’s first funding was secured in August 1998 in the form of a $100,000 USD contribution given to a corporation which did not yet exist.
Microsoft [2004] began a transition to its own search technology, powered by its own web crawler (called msnbot). Microsoft’s rebranded search engine, Bing, was launched on June 1, 2009.
On July 29, 2009, Yahoo! and Microsoft finalized a deal in which Yahoo! Search would be powered by Microsoft Bing technology.
How do Search Engines make money?
In 1996, Netscape sought a single featured search engine for their innovative web browser. Five Search Engines paid $5 million each to be in a rotation on the Netscape search engine page: Yahoo!, Magellan, Lycos, Infoseek, and Excite. Today, most Search Engines are commercial ventures supported by advertising revenue.
Some Search Engines allow advertisers to pay money to have their listings ranked higher in search results.
Other Search Engines seek to categorize and prioritize web pages by measures of intrinsic value and make money by running search related ads alongside regular search engine results. Such Search Engines make money every time someone clicks on one of these ads (Pay-Per-Click.)
How do Search Engines differ from Directories?
Historically, Yahoo! was among the most popular ways for people to find web pages of interest, but it operated on its web directory, contents of which were submitted by web site administrators. Web directories are databases of human-compiled results, also known as human-powered search engines.
Unlike web directories maintained by human editors, Search Engines operate on algorithms, or are a mixture of algorithmic and human input. Search Engines automatically create web page listings by using spiders that “crawl” web pages, index their information, and follow each page’s links to other web pages.
Spiders return to previously crawled sites on a regular basis to update web page changes. Everything that these spiders gather is entered into the Search Engine database.
How do I use a Search Engine?
Major Search Engines include a simple dialog box into which you type a word or phrase, and a Search submit button to begin the search.
A Keyword is this word or phrase of words in this simplest sense.
Most Search Engines support using Boolean operators AND, OR and NOT to further refine search queries. Boolean searching on the Internet may manifest in three ways:
Full Boolean logic with the use of the logical operators (rare)
Implied Boolean logic with keyword searching (typed symbols)
Boolean logic using search form terminology (multiple form entries)
When a user submits a query, the Search Engine compares it to its index and returns a listing of web page information, usually with a short summary containing page title and part of its content. Some Search Engines support natural language queries that allow the user to type a question in the same form you would ask it of a human.
What is a Search Engine Result Page?
A Search Engine results page (SERP), is the listing of web pages returned by a search engine in response to a keyword query. The SERP typically lists web pages with titles, a link to the page, and a short description showing where the keywords have matched content within the page.
SERP’s of the major Search Engines may include different types of listings: contextual, algorithmic or organic search listings, sponsored listings (PPC,) images, maps, definitions, videos and suggested search refinements. Major Search Engines visually differentiate specific content types, such as images, news, blogs and sponsored links.
Each SERP also includes navigation to subsequent and/or previous SERP’s, possible search suggestions or refinements, suggested similar searches, and back to begin a new search.
How do Search Engines sequence results?
Initially, web site administrators manually submitted their web site information to be included in Web directories, often for a fee. Often as part of their business model, these “search engines” featured these sponsoring web sites according to the amount of fees collected.
By 2000, the Google Search Engine was gaining popularity among searchers because it achieved more relevant results with an innovation called PageRank. Google developed an algorithm to rank web pages based on the number, trust and authority of other web pages that link back to them. Google’s premise is that good and desirable web pages are linked back to more than less desirable web pages.
Now, major Search Engines operate similarly.
How each Search Engine decides which pages match best and in what order varies widely from one engine to another. The methods also change over time as Internet usage changes and new techniques evolve.
What is an algorithm?
An ‘algorithm’ is an effective method for solving a problem expressed as a finite sequence of instructions. Each algorithm is a list of well-defined instructions for completing a task. In computer science, a search algorithm is an algorithm for finding an item with specified properties among a collection of items.
There are also many algorithms designed specifically for retrieval in very large databases, such as bank account records, electronic documents, product catalogs, fingerprint and image databases, and so on.
Each Search Engine uses a proprietary algorithm to index and return only meaningful results for each search query. The index is built from the information stored with the data and the method by which the information is indexed.
While millions of web pages may include a particular keyword, some pages are more relevant, popular, and authoritative than others. Search Engine usefulness depends on the relevance of the results it returns on each search query.
Who are Search Engine customers?
Major Search Engine business models are for-profit.
Each SERP has a clearly defined topic and targeted theme. Money comes from paid advertisements strategically placed on each SERP. Each ad includes a Web link to the advertiser’s web page. Advertisers pay for these ads to attract people searching for particular keywords.
No search engine has control over the content of the universe of web pages. The better a Search Engine responds to each search, the more money that Search Engine is likely to make.
These Web searchers are becoming more sophisticated everyday. Everyday, more and more people search the Internet to find and buy more and more.
It stands to reason that Search Engines will continuously hone their search algorithms to continuously improve profitability.
What is a Search Engine? Perhaps, it is the key to your Local Business prosperity …
It’s no longer enough to sit back and wait for new customers to come to your Local Business. Fact is, in these times, your customers are more sophisticated than ever. Barraged with thousands of Buy-Me messages everyday, they are determined to find for themselves true value. They are not waiting around for your message; but, they are seeking what they want to buy on the Internet.
Therefore, Marketing Local Business online is your new imperative. Now that you understand Search Engines, how they work and who uses them for what, it is time for you to seize the day. Use the Search Engines to market your Local Business. Put yourself in front of your customers. Take the initiative.
Be found!
Eager customers are looking for you in the Search Engine …
“… a Marketing Relationship is a specific conversation between Business and a market. Therefore, Internet and Online Marketing are relationships between Business and customers and prospects that take place in the New Media of today, and New Media of the future.”
How have new customers found you in recent months?
Today, people find out about your Local Business in two main ways:
Word-of-Mouth depends on the good will of existing customers. How would you like people publishing Word-of-Mouth recommendations online? Why not spend zero dollars marketing your Local Business?
What is Outbound Marketing?
In traditional outbound marketing companies focus on finding customers through:
Building brand awareness,
Advertising, and
Promotion
Outbound Marketing includes:
Focus on your product / service (advertising & promotions),
Focus on your transaction (sales),
Focus on your business (public & media relations),
Focus on your post-sales support (customer service), and
Focus on your customer after-the-fact (customer satisfaction)
Everyday, a typical consumer is overwhelmed with over 2000 outbound marketing interruptions!
They have become quite creative in blocking these interruptions, including:
Caller id,
Spam filtering,
Tivo, and
Satellite radio
Customers need to find a very good reason to visit your Local Business.
Marketing Local Business online is quite a challenge!
What is Permission Marketing?
Alternatives to intrusive and increasingly ineffective outbound marketing are based on what Seth Godin calls Permission Marketing:
“Permission marketing is the privilege (not the right) of delivering anticipated, personal and relevant messages to people who actually want to get them …”
“It realizes that treating people with respect is the best way to earn their attention.”
For the business to engage the prospect, the prospective customer must grant either:
Explicit Permission (e.g., request email or catalog), or
Implicit Permission (e.g., follow a search engine result link)
Furthermore, Godin says:
“In order to get permission, you make a promise. You say, ‘I will do x, y and z, I hope you will give me permission by listening.’ And then, this is the hard part, that’s all you do. You don’t assume you can do more.”
What is Inbound Marketing?
Google reports more than 1 Billion searches each month for local products and local services.
Fully qualified prospects are already looking for products and services in your industry. Inbound Marketing is when customers call you to:
Make appointments,
Purchase products, or
Gain information
When customers find you and like you, you can get business from them, from their friends and from their family.
“Home delivery is the milkman’s revenge… it’s the essence of permission,”
Godin says.
Online Marketing is starting to make more sense …
What comprises Inbound Marketing?
Rick Burnes suggested an intertwined relationship between three main components of Inbound Marketing:
Inbound Marketing Content
Content is the substance of Inbound Marketing.
Content is the information that attracts prospects to your Local Business.
Content includes the Call To Action that converts prospects into customers.
If people don’t know you exist, how are you going to do business?
SEO makes it possible for potential customers to find your content.
Marketing Local Business online must include both Search Engine Marketing (SEM) and SEO if you want your Local Business found.
Inbound Marketing Social Media
Social Media amplifies the impact of your content.
Widely distributed content will be discussed.
Socialized content taken seriously becomes authentic.
There is more trust when a person has a choice.
Social Media have two sides:
What you say about your business
What others say about your business
Why Inbound Marketing?
Inbound Marketing has high Value
Cost less than buying ads, PPC, mailing lists, print, etc.
Blogs and Twitter accounts are free to start
Higher Return on Investment (ROI)
Inbound Marketing is Effective
Targeting specific markets is easier
Prospects qualify themselves
Pre-sold customers search, find you and ask to buy
Inbound Marketing has great Timing
Prospects search for you
Searching prospects are considering a purchase now
Prospects considering a purchase are more receptive to your message
Godin remarks,
“One of the key drivers of permission marketing, in addition to the scarcity of attention, is the extraordinarily low cost of dripping to people who want to hear from you.”
What are Prerequisites to Inbound Marketing?
You need to do your homework and fully understand those looking to buy what your Local Business offers.
Your Market analysis includes:
What groups of customers exist? (markets)
Which customer groups do you prefer to serve? (target markets)
What do they need?
How do their needs change? (market trends)
How do they use these products and services?
What price are they willing to pay?
How do they want to receive what they buy? (distribution)
What do you offer that meets those needs?
Who are your competitors?
What are your competitors doing about your target market?
Exactly how are your customers searching for what you offer? It’s not enough to know how you describe your offering. What matters most are the exact words prospects use to search for it.
Simply make it easy for potential customers to find your Local Business.
“The Internet means you can treat different people differently, and it demands that you figure out how to let your permission base choose what they hear and in what format,”
instructs Godin.
How is Inbound Marketing Done?
Setup your web site to attract visitors naturally through:
Search Engines,
the Blogosphere, and
Social Media sites
Don’t forget your Call To Action to convert visitors once they arrive on your web page!
The Inbound Marketing process is straightforward:
You provide content of interest to people wanting to learn or know something.
You share similar content from other people who do the same.
Interested readers come to see you as an authority in your field.
When somebody considers a purchase related to your expertise, they will come to you.
Inbound Marketing is like Word-of-Mouth with people passing recommendations online.
Seth Godin sums it up like this:
“Real permission works like this: if you stop showing up, people complain, they ask where you went.”
Marketing Local Business Online Is Inbound Marketing
