MDS Resource — Digital Ad Agency

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  • Online Reputation Repair Can Be Avoided By Effective Online Reviews and Reputation Management

    Do You Know What People Are Saying About Your Business Online?

    What Is Online Reputation Management?

    Here’s Wikipedia’s definition of Online Reputation Management:

    Online reputation management is the act of monitoring, addressing or mitigating search engine result pages or mentions in online media and Web sphere content. It primarily involves tracking what is written about a client on the Internet, then utilizing sophisticated online and offline techniques in promoting positive and neutral content, while at the same time pushing down those links the sponsor may not want to show when their name is searched.

    Did you know the 2011 “Social Shopping Study” indicates that 50% of consumers spend 75% or more of their total shopping time conducting online product research? Furthermore:

    • 92% of Adult Buyers Regularly Check Online Reviews Before Purchasing
    • 70% of Consumers Trust Other Consumers’ Opinions That Are Posted Online

    Why Is Online Reputation Management Important?

    Marketing local business online flourishes because the whole world is coming online, too.

    1. Your prospects are online
    2. Your competitors are online
    3. Your customers are online
    4. That includes your unhappy customers, too!

    The Internet Has Changed Everything !?!?

    Local small business marketing has benefited in so many ways from the Internet. However, the online universe has also empowered consumers.

    • Before the Internet, businesses delivered their messages to consumers via one-way communication channels that they controlled (think – TV commercials)
    • Business NO longer completely control their message!
    • Thanks to the Internet, everyone comments on business messages via blogs, social media, customer reviews, etc.

    What Are People Saying About Your Business?

    Your company’s online reputation is being discussed:

    1. By former employees
    2. By bloggers
    3. On forums
    4. On social media
    5. In customer reviews

    Online Reputation Is Crucial For The BIG BOYS, Too!

    Don’t believe me? Google the company names for which these all too common
    namesakes sprang up:

    • www.walmartsucks.org
    • www.homedepotsucks.com

    What Are The Negative Effects Of A Bad Online Reputation?

    1. Bad customer experience
    2. Unresolved customer issues
    3. Bad reputation
    4. Lost revenue

    What Can Happen If You Don’t Repair Your Tarnished Online Reputation?

    Internet marketing for small business needs every advantage possible to succeed. A tarnished name puts you at great risk.

    1. You could lose existing customers
    2. New customers may be difficult to find
    3. Your business can suffer financial loss
    4. You could go out of business!

    What Happens When You Repair & Defend Good Reputation?

    1. Your positive good online reputation stands out from the crowd
    2. You will retain existing customers
    3. You will get new customers easily
    4. Your positive brand image will be credible & authoritative!

    How To Maintain Your Online Reputation

    Marketing your business online is about building and nourishing relatinships. So, too, is reputation management.

    1. Be proactive instead of reactive
    2. Monitor online conversations about your business
    3. Respond and interact with consumers online
    4. Regularly create and distribute positive content

    What Are The Benefits Of Actively Seeking Online Reviews?

    Actively seeking online reviews from satisfied customers is certain to:

    • Boost conversions, and
    • Provide feedback about your product or service

    Consumers trust and expect online reviews and, seeing them, will gravitate to your business.

    How To Get Customer Reviews To Build Or Repair Reputation

    Referrals and new sales leads continue to be your ultimate goal. What better way to build social proof than to ask for a review?

    1. Survey all of your customers for feedback all of the time
    2. Offer incentives in exchange for reviews (e.g., coupons, discounts, free samples)
    3. Ask customers to review products by placing calls-to-action on your product pages
    4. Send customers to your business listings on Google Places, Yelp, CitySearch, etc.
    5. Link your business listing profiles to your website

    Always Create Positive, Branded Content To Promote Reputation!

    Flood the first search engine results pages with positive, branded content:

    • Your well-ranked website must be the first result for your company name
    • On-going search engine optimization (SEO) for all of your webpages
    • Videos, press releases, photos, articles, etc. promoting your good name
    • Tips, tools, helpful tutorials & other useful content for your visitors

    Monitor Online Conversations For The First Line Of Reputation Defense

    Find out what people are saying about your business:

    • Do a Google search for your business name …
    • What do you find when you search for you?
    • Check articles, blogs, forums & customer review sites
    • Frequently check your own blog & website for comments
    • Pay close attention to the social network sites

    Reputation Repair Requires Response & Interaction

    1. Listen to what people are saying
    2. Be respectful
    3. Display a helpful & friendly demeanor
    4. Respond to both positive and negative comments
    5. Always quickly offer solutions to problems

    Why Respond & Interact To Fix Online Reputations?

    • It builds relationships
    • It allows you to actively manage & control your brand
    • It allows other people to see your point of view
    • It shows that you care

    You do care, don’t you?

    How To Repair Your Reputation

    Do you already have negative online comments and reviews?

    1. Make brand optimization your main focus
    2. Use SEO to drive negativity further down the SERP’s
    3. Create and publish videos, press releases & articles
    4. Create a blog — regularly publish fresh & unique content
    5. Engage in social media to build a loyal & eager following

    How to Improve & Fix Your Online Reputation

    1. Ask for negative reviews to be removed
    2. Promptly address issues
    3. Don’t ignore unhappy customers
    4. Don’t argue with customers
    5. Know when to walk away
    6. You cannot please everyone!

    Call Now
    Answer Questions: 612-235-6060

  • Reputation Management: 10 Things You Can Do To Repair Your Online Reputation

    Reputation Management And Your First Impression

    Who says you never get a second chance to make a first impression? Indeed, you may have a second chance, especially if that first chance was taken from you. In this world where your reputation is everything and your name is far more than mere label, reputation management is a business necessity.

    Internet media is complicated. Now we are all exemplary publishers and we the people build and extend the Internet a little bit more every day! Not only can anybody contribute; but, there are no rules regulating what is said, in which venue and how close any of it is to truth.

    Who’s to stop a vindictive person from anonymously complaining online where everybody can see it? Often, by anonymous, it’s true that many of these complainers hide behind a shroud because they cannot withstand the slightest scrutiny. Did you ever know somebody who complains every chance they get? Far from a majority, it only takes one acerbic comment to destroy a beautifully constructed reputation. One bad review from one disgruntled or obnoxious trouble maker and years of carefully crafted integrity can come tumbling down.

    How Can You Repair Online Reputation?

    So, what can you do to put Humpty Dumpty back together again? Can you really repair a damaged online reputation? Yes, you can repair online reputations. Is it as simple as removing negative online reviews?

    Sadly, no. For the most part, bad reviews are probably carved in Internet stone. But, one bad apple is no reason to throw out the whole bushel.

    Ten Effective Reputation Management Practices

    1. Review Sites

      Review sites, also known as citation sites, are essential to successful reputation management. When people see stars on business reviews, it is social proof that your business has very positive fans. Five stars clearly indicate a winner! Three stars leave people thinking average and so-so.


      What do you think when you see a one or two star rating?

      One way to repair an online reputation is to amass as many five star ratings as possible on many different sits.

    2. Blogs

      Blogs continue to be extremely popular communications tools. Whereas, many estimates count as many blogs as United States population, that number is less important than how business benefits from blogs. Whereas, web pages are intended to present static facets of your business, blog posts are quite different. Blogging allows you to present the day-to-day elements of your business, such as events, success stories and milestones.

      Furthermore, your public audience is invited to comment on and interact with your business through your blog. Therefore, blogs become a chronology of the good things about your business and how your public responds to them over time. A continuous stream of great news eventually removes the effect of negative online reviews.

    3. Pictures

      Yes, a picture is worth at least a thousand words! Even Google recognizes images as their own search category. All else equal, people browsing on the Internet are far more likely to look at pictures than read text.


      Don’t you want your audience to see clean images of your company and happy, smiling faces?

      Cleanup your online reputation by positioning a plethora of positive images high in search results. Basic search engine optimization of your images includes:

      • Main keyword in the image filename
      • Main keyword in the HTML alt tag
      • Keywords in the image description
      • Keywords in the image caption
      • Position images on the page in context
  • Video Testimonials

    Whereas, images are powerful, video is the single most powerful medium on the Internet! So much so, that Google often favors videos over most other online properties in the search results. Have you ever searched and found those remarkable video thumbnails on the 1st search results page?

    We all know that Testimonials are the best marketing promotion you can have, right? Video Testimonials are the most persuasive of all Testimonials. Keep it succinct, to the point and as specific as can be. Then, of course, position your Video Testimonials where they can be easily found and viewed.


    Who will remember that anonymous bad review?

  • Press Releases

    Tell everybody who is anybody what’s going on with your business. Press releases announce noteworthy events and accomplishments. They are designed to attract news media attention, so they can help you spread the word to a larger audience.

    The fact is, you always want a lot of positive attention for your business. You need even more when you’re recovering from bad reviews. Regular press releases help:

    • Generate traffic to your website
    • Give your company more visibility
    • Build your brand
    • Provide credibility and authority
  • Nullify Negative Keywords

    It’s a fact: Many Americans start their fact-finding and decision-making on the Internet. That’s good, isn’t it? Isn’t that why you’re on the web to begin with? They search and when they find you, you have a sales opportunity.

    However, when the 1st search results page includes links associating your company with “scam,” “scammers” and bad reviews, many people cannot get past the negativity. Instead, they use the back button and browse elsewhere.

    Your job, then, is to fill that 1st search results page with positive links to your business, whether they be blog posts, YouTube videos, Facebook or citations. The point is, if you have only one reference to your business on a search results page, there are many more opportunities for negativity. Bury a bad review with many positive references to you.

  • Local News

    Your business is part of your local community, isn’t it? How do you participate in your community? Have you contributed to a church group, civic activity or food drive? Do you partner with businesses down the block? Can you help celebrate and appreciate success stories in your neighborhood?

    The local Internet is a great source for local directories, special offers and collaborative opportunities with other local businesses. One of Facebook’s most powerful features facilitates “tagging” other business pages. Celebrate the best of your community online and ask other businesses to do the same. This will demonstrate your positive place in the community.

  • Thread Authority

    Often times, you can participate in forums to express your authority in your field and build credibility. Find a local forum or one specifically about your industry and look for opportunities to help and provide information. When you see a discussion to which you can add value, forget your sales pitch and simply offer great advice and free information.

    When time is right, start a discussion, again offering great advice and free information. You may also write an article to guest blog on some other blog and get a whole new audience remarking about your credibility and perceived authority.

  • Facebook

    Whereas, your website is mostly about your company and what you have to say about it, social media is primarily about what others have to say about you. Facebook is king of social media now, its members being the 3rd largest country in the world:

    1. China
    2. India
    3. Facebook
    4. United States

    Properly managing social media is a critical part of building your reputation in the community. Facebook done right is social proof, whether that be a Like, Share or simply interacting on your Wall. When many people are positively interacting with your Facebook page, newcomers start their relationship with you on a very positive note. Positive social media engagement and interaction is a powerful buffer to negative reviews that may be found elsewhere.

  • LinkedIn

    LinkedIn is the largest professional network in the world. Thread authority, mentioned above, is especially applicable here, too. By participating in Groups and LinkedIn Answers, you can quickly increase credibility and be seen as an authority in your field.

    LinkdeIn Recommendations, however, warrant mention here as an extremely powerful tool to present positive Testimonials. Whereas, elsewhere reviews and Testimonials are often veiled in anonymity, LinkedIn Recommendations cannot be anonymous. Furthermore, since LinkdedIn members are exclusively professionals, their Recommendations are imbued with professional credibility.


    Nothing squashes an anonymous bad review like a recommendation from a credible professional!

  • Reputation Management Is More Than Putting Out Fires

    Although, you may not be able to remove bad reviews, certainly there are many ways to distract prospects with glowing references to your company. Truly, it takes a lot of work to build a good name and very little to destroy it!

    It’s been said that the best defense is a great offense. The simplest reputation management is to build a wall of glowing reviews before any bad review appears. Short of that, you now see many ways you can repair your online reputation once it’s tarnished.

    Call Now
    Answer Questions: 612-235-6060

  • Ten Ways Local Small Business Marketing Will Drive Eager Buyers To Your Door Day In And Day Out

    The Price Is Right For Local Small Business Marketing
    The Price Is Right For Local Small Business Marketing

    As if succeeding at small business weren’t hard enough simply making ends meet, local small business marketing can be quite perplexing, too. When you’re small, so is your budget. Eager buyers are shopping for solutions to their perplexing problems. So, where are they if they’re not here in your office? Here are ten local small business marketing tips to attract their attention.

    Buyer Personae Love Local Small Business Marketing

    1. Know your buyer personae. Who is your very best customer? Who is she? What does she do for a living? Where does she live, hang out and shop for groceries? How will she know the best solution to her problem? When you know your best customers exceptionally well, exceptional customers will come to you.
    2. When you know your best customers, it’s little wonder that pleasing them, too, is so much easier. One size never fits all. When you’re shipping to customers perfectly suited to your products and services, meeting and exceeding expectations is the norm. Match your offering to those who need it most and you’re guaranteed to-die-for word of mouth accolades for your local small business marketing.
    3. Local Small Business Marketing Builds Networks

    4. Regardless your small, medium or large company, networking is at the center of gathering targeted sales leads. Your local chamber of commerce is the logical first step out in your community. Who knows better what your business needs to succeed than other successful business leaders in your neighborhood? Sharing local referrals with them logically leads to reciprocal business.
    5. In the online world, LinkedIn.com is the world’s largest professional network. It has numerous groups and categories with local focus eagerly seeking local solutions. Best of all, every Fortune 500 company’s executive management is represented on LinkedIn. Prospecting is as simple as participating in groups where local prospects hang out online.
    6. Local Small Business Marketing Uses Social Media

    7. Apparently, Social Media is here to stay. Facebook, for example, is the third largest country in the world and its membership has twice the population of America. Keep your business page up-to-date with events, new offerings and encourage your customers to contribute opinions and share referrals online.
    8. Twitter is a mystery to many small business owners. How much can be said in 140 characters? The key is listening, listening and more listening. However, when you hear somebody comment on you and your brand you need to respond. Give thanks for kind comments. Appreciate the customer service opportunity to solve problems quickly when you hear about them.
    9. Local Small Business Marketing Is Continuous Improvement

    10. In business, learning from your mistakes and duplicating success are vital. At the end of the day, the purpose of your business is to profit by satisfying human wants and needs. As you get better at building strong relationships with those whose problems are best solved by what you offer, you will succeed at attracting more of those best customer.
    11. Continuous improvement means getting better and better at solving customer problems. Continuous improvement is also getting better and better customers, many of whom will refer you to others in need. The best possible local small business marketing results in great customers standing up in public and testifying to the greatness of your relationship.
    12. The Price Is Right For Local Small Business Marketing

    13. Don’t sell yourself short. Price is rarely the real reason a prospect goes elsewhere. When you provide enormous value to eager buyers shopping for your solution, price is no object. It’s not the pain as much as it is the consequences of not relieving that pain that matters.
    14. So, what is your benefit to your customers’ painful problem? How do they value that benefit? How much will it cost them to forego your solution? When you’re in front of your ideal buyers, yours is the perfect solution. Solve their problem and you’re a savior.

    Local small business marketing is all about exchanging the right solution at the right price. Driving eager buyers to your door day in and day out is easy once you stop trying to sell to everybody. Anticipate eager buyers shopping for what you offer and local small business marketing puts you everywhere they look.

    Call Now
    Answer Your Local Small Business Marketing Question: 612-235-6060

    Call MDS Resource For Special Offer Now: 612-235-6060

  • If You’re Marketing Your Business Online, You Can Double Your Leads & Triple Revenues In Ninety Days

    Marketing Your Business Online Increases Sales
    Marketing Your Business Online Increases Sales

    OK, admit it, marketing your business online or offline is not the most interesting topic, is it? Working with your best customer on a great job that turns out perfectly for all of you is interesting. Summer golf tournaments and family vacations in Cancun and your sister’s wedding are interesting. Marketing your business is not quite there, it’s usually something more of a chore than interesting. So, what are you doing here reading this?

    Is Marketing Your Business Online Or Offline Working?

    Are you sitting around waiting for new customers to walk in your front door handing you money? Is that plan working so poorly that you’re bored to tears with nothing else to do but read this blog post? O, I’m sure it’s not that bad. After all, you could be pestering your receptionist instead, telling her a better way to file last month’s bills. Instead, you’re here looking for answers, right?

    The Marketing Your Business Online Question

    Answers to what question? If nobody’s reading your yellow pages to find you and call you and come on in, where are all of the new customers finding where to go to buy? Well, the Internet is teeming with consumers young and old. Google statistics pronounce that there are over four billion searches conducted every single day. More than one billion of those daily searches are by eager buyers looking to buy something locally. When would you like to be introduced to some of them? Of course, Google is not the only game in town. Facebook membership is the third largest country in the world, behind only India and China. According to iStrategyLabs, the number of Americans age 55 and over using Facebook grew nearly 59% during 2010. Do you think any of them are going to buy what you offer?

    One Marketing Your Business Online Clue

    Let me give you one simple yet priceless clue that you can take away from here and implement all by yourself this afternoon. ComScore reported more than 175 million unique American viewers in October 2010 watching an average of over 900 minutes of online video. In 2009 Cisco predicted that by 2013 video will be 90% of all Internet traffic. Video is here, video is popular and video is boosting brands of everyday businesses just like yours. Don’t believe me? Google four words: ‘san diego trial attorney’ — how many trial attorneys do you think there are in San Diego? Look closely at the top two results. The first result was put online nearly five years ago, and the second nearly three years ago. The search engines recognize that Internet users want to watch videos. Video is everywhere: on our smart phones, in stores, on television and everywhere on the Internet.

    Marketing Your Business Online With Video Is Easy

    The most watched videos are not Super Bowl commercials. Video is ideal for marketing your business online, because online video can be simple, easy and inexpensive. If you can make a Powerpoint presentation, you can do a simple voiceover, add background music and convert that into a great video marketing piece. Affordable video cameras are everywhere, too. Plan to tell your story online just as you would eyeball-to-eyeball with your best customer. Tell us how you solve problems for real people and how that has changed their lives for the better. Every company has something fascinating, unique or funny that put into a video people will want to share. You do, too.

    Marketing Your Business Online Increases Sales

    See? Marketing your business online is an interesting topic, isn’t it? Make marketing your business more interesting than a chore. If you’d rather sit around waiting for new customers to hand you money, then you better start being found by eager buyers searching for what you offer. After all, you could be pestering your receptionist instead, remember? You can double your leads and triple revenues in ninety days by marketing your business online with video.

    Call Now
    Answer Your Marketing Your Business Online Question: 612-235-6060

    Call MDS Resource For Special Offer Now: 612-235-6060

  • Who Else Wants Extraordinarily Successful Online Marketing For Small Business?

    Online Marketing For Small Business Succeeds
    Online Marketing For Small Business Succeeds

    Success and survival are not the same thing. Times are truly tough today and small businesses everywhere are scrambling for survival. Online marketing for small business is a success opportunity that Internet publishing platforms offer individuals with something to say. Commit whole-heartedly to communicating with your online audience and this success can be extraordinary. Listening to many of my clients has convinced me that they have compelling stories to tell. Given a targeted audience these small business owners are effective closers and the audience loves them. How, then, can you attract that just right audience?

    Tell Online Marketing For Small Business Stories

    Regular, honest and compelling content creation is critical to success. Story tellers consistently share their opinions and thoughts online and rise to thought leadership in their particular niche. Thought leadership? What differentiates you from your competition? What is your unique selling proposition? If you want to be different you must lead; otherwise you are a follower lost in the masses. The leader of the pack is interesting because she is out in front of the pack and all eyes are on her. Speak and the pack listens intently. Call them to action and many will convert into the best customers you ever had. The best customers refer others to you and will stand up in public and testify to your leadership.

    Build Online Marketing For Small Business Communities

    Build a community around your brand, both your personal and your business brands. Perhaps, the most striking thing about online marketing for small business is the simplicity. Allowed yourself to be yourself. Once you stop intruding on people trying to convert them to buyers — you know: “Buy ME!” and “Give ME Money!” — what else is there to do?

    One of the greatest features of the Internet is that you can publish your story in your voice, at your pace and it stays available until I need to see it. Give me relevant information in the format I want to receive it. I will pay attention to you. Create curiosity. Build a compelling story. Tell me just enough to get me to come back next week … same time, same place. Nurture me and my interest. Allow me to come to want your service and I will come to you as an eager buyer sooner or later. Inbound marketing brings eager buyers to you at the moment they are ready to buy.

    Share Online Marketing For Small Business

    Create triggers that encourage people to share. Basically, there are five types of Internet sharing:

    * Video;
    * Image;
    * Audio;
    * Text;
    * or a combination of the four.

    Be different. Instead of clubbing prospects over the head and stealing money, give them something to take away from meeting you. Give them something for free. Social media is “social” inasmuch as it shared among its users spheres of influence. We social creatures share valuable information in our social networks, especially information about great deals. If you give me an informative eBook or consultation, in my mind its value increases with its free-ness. I will happily share my find with like-minded friends. How is this different from a referral?

    Online Marketing For Small Business Succeeds

    Tell your interesting and compelling story to an audience that wants to hear it. We will clamor for it Inbound marketing rules are dead simple. Social media and inbound marketing have leveled the playing field and put in your hands exactly the same tools as the biggest corporations in the world. Sharing your story with the world on a consistent and honest basis you can become a thought leader and create a community of followers around your brand. Online marketing for small business is a success opportunity for those with something interesting to say.

    Call Now
    Answer Your Online Marketing For Small Business Question: 612-235-6060

    Call MDS Resource For Special Offer Now: 612-235-6060

  • How I Targeted Sales Leads And Burned Down The House With Sale After Sale To Eager Buyers

    Targeted Sales Leads Burn Down The House
    Targeted Sales Leads Burn Down The House

    Wanna hear a story of how one entrepreneur easily attracts targeted sales leads and creates a sales inferno? There’s no rocket science in duplicating this story and its success. If qualified leads are a means to your serious business growth in 2011, this is an outline of examples.

    Share Your Story With Targeted Sales Leads

    Reread the first line of this article. I bet you’re pretty good with your story. Put a good business owner eyeball-to-eyeball with a qualified prospect and odds are good they will hammer out a deal. Great stories have long been among the most effective sales tools. Why? Stories are an effective way to establish rapport and to build a relationship with your prospect. Take great care in crafting your story about you, your business and products and service. Your story adds personality, depth and substance to your brand. Good, bad or otherwise, you are building your brand in the prospect’s mind and what she remembers when you part is her brand recognition.

    Your website, social media and other interactive online gathering places are opportunities waiting for your story. A big difference between the Internet and offline media is the window of opportunity. Tell your story in a journal article, tell your story over the phone, tell your story at a seminar — how long is your story available to be heard? Next month’s journal has new stories. Only those on the other end of the phone line can hear you. When you and everybody leave the seminar, your story leaves, too. Tell your story in a blog post, tell your story on Youtube, tell your story on Facebook — now, anybody any time can stumble across your story … today, next month or ten years hence.

    Give Targeted Sales Leads Reason To Return

    Even better, divide your story into chapters and publish them over time. Cliff hangers work on television and they’re great for breaking your story into bite-sized pieces. This will keep those most interested coming back time and again for more and more and more of your compelling story. Consider also repurposing your story properties into different online media such as video, podcasts, audio, articles, blog posts, etc. Some of your best prospects prefer video, some prefer audio, some prefer text … some may digest it all. Furthermore, syndicate each of these various story properties across multiple sites. Remember Hansel and Gretel? The more bread crumbs you scatter across the Internet, the more likely that a great new customer will find one and follow it back to you.

    One common mistake I made was limiting where my business can be found. By publishing content only on my website I was dependent on the search engines to find enough of it before they ranked me high enough for me to be found. It’s easy to promote your story to a larger audience by writing guest posts on other blogs, participating in forums and webinars, being interviewed online and contributing to social media Q&A. Your story reaches an audience you wouldn’t normally reach through your website alone. In the case of online interviews, you have the opportunity to answer questions and focus on your solutions to real problems in the real world.

    Targeted Sales Leads Are Searching For Solutions

    Highly targeted sales leads are interested in you because they have a problem and they come to know that you have a solution to their problem. They are interested in you and your company to solve their problem. What can you do for them?

    Let your story tell them how you have solved similar problems for real people. Tell them how your customers have benefited from your product and service. These case studies build credibility and kindle the first sparks of trust in prospects. Outline the struggles you went through, the experiments and the successes you’ve had with great customers. Give away How-To articles that help people with the basics. Mention similar situations that might also benefit from what you do best. Refer to testimonials and endorsements made by your best customers regarding this success.

    Targeted Sales Leads Are Hot For Your Story

    How easy is it to attract targeted leads online and create a sales inferno? There’s no rocket science in telling your story to eager buyers. Put you eyeball-to-eyeball with a qualified prospect and odds are you will close the deal. All you need to burn down the house is to gather targeted sales leads around your bonfire and tell a great story.

    Call Now
    Answer Your Targeted Sales Leads Question: 612-235-6060

    Call MDS Resource For Special Offer Now: 612-235-6060

  • How To Succeed At Online Marketing For Small Business With Any Realistic Budget

    Don't Ignore Online Marketing For Small Business
    Don't Ignore Online Marketing For Small Business

    Are you a small business owner? Do you want to see a lot more customers coming to you in 2011? Certainly, every business owner I’ve met answers these in the affirmative! What’s your plan to grow your business with great new customers?

    Clearly, every new customer is a function of new leads in your sales funnel — we know this as conversion. And, every new sales lead is a subset of the number of eager buyers shopping for what you offer who are exposed to your business — we know this as marketing. Admit it, the numbers of people exposed to your business depends on marketing strategy, tactics, advertising, etc. Times change and so has effectiveness of traditional marketing tactics and offline advertising. Whereas, telemarketing, yellow pages, newspaper ads and other previously effective tactics are seriously lame today, online marketing for small business produces more targeted sales leads everyday.

    Don’t Ignore Online Marketing For Small Business

    Most small business owners ignore online marketing, because they don’t understand how the Internet has dramatically changed consumers. Furthermore, many unwary businesses have been duped into costly schemes to fool Google and other search engines. Have you been duped into believing that #1 on Google first page or a million website visitors in a month are ends in themselves? How do they add to your bottom line? Here’s a clue: work both of them into a business plan, pass it on to your banker and ask for a business loan. Point is, show your banker a plan to get more targeted sales leads calling you on the phone and then they’ll talk money. Google itself and random website visitors do absolutely nothing to grow your business.

    Fortunately for you, this Internet thingy has totally changed the way we consume! No longer flipping through yellow pages or browsing the Sunday Trib classifieds, eager buyers shopping for what you offer are on the Internet right this second searching for you. Every time they search they receive a search results page. If you’re not on that page, they will buy from somebody else. Online marketing for small business has one goal: everywhere they search they find you there.

    Affordable Online Marketing For Small Business

    Fact is, effectively marketing your business is now possible with any realistic budget:

    • Email marketing has long been the favorite of Internet marketers, perhaps because it’s the online equivalent to direct marketing. Done right, instead of intruding in the Inbox, you ask and they grant you permission to nurture them and keep them informed with current and relevant information. Keeping permission marketing foremost in your mind, think of events, specials and successes that you’d appreciate knowing about your favorite vendors. Your customers and prospects will appreciate the same about you.
    • Online articles are another great way to increase awareness of you, your business and, especially, those special things you do that benefit your customers. Do you remember fondly thumbing through a magazine, reading interesting articles and clipping some articles so you can refer back to them later? The Internet is several magnitudes greater than any paper magazine. This very minute somebody is reading an article about your product and service and today she’ll bookmark it and maybe tell her friends about it. Have you ever tried to find a article in a magazine you threw out a long time ago? That won’t happen online, because it’s always available to be found, 24/7, 365 days a year.
    • Social media is all about family, friends and vacation pictures — right? No. It, too, can be tremendously effective in putting your business in front of eager buyers. Facebook membership alone is the third largest country in the world: China, India, Facebook, USA … In 2010 it’s been reported that the largest growing Facebook demographic is middle aged women. Again, keep in mind how online marketing for small business is primarily about developing relationships with your marketplace. What better way to start a conversation with a new prospect than at a huge party? Facebook, for example, is a neverending party of friends, family and coworkers, and they’re all talking about what’s on their minds. Strike a positive chord with just one, and they’ll tell somebody about you, and on and on.

    Follow Online Marketing For Small Business To Success

    Online marketing is about branding. The more people recognize your personal name, your business name and your place in the community, the more likely that one of them converts into a customer. Notice how we haven’t mentioned traditional advertising agencies and TV commercial production crews — the prohibitive prices of traditional marketing simply are not necessary online. It’s more about leaving thousands and thousands of bread crumbs from your business throughout the Internet. Whenever some eager buyer happens on one crumb while shopping for what you offer, Hansel and Gretel will follow the trail to your door. Like all marketing, the only goal of online marketing for small business is to create customers.

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  • Give Me Ninety Days And You Will Be Successfully Marketing Local Business Throughout The Twin Cities

    Marketing Local Business Has Changed
    Marketing Local Business Has Changed

    Marketing local business is not as simple today as it was in the past. A long time ago, it seems marketers promoted local business by putting ads in the yellow pages and buying ad space in the local newspaper. Business has gotten very hard in The Twin Cities. Eager buyers no longer look at the newspaper ads to shop for products and services. Today most consumers start by doing an Internet search before they buy. What will happen when you anticipate eager buyers shopping for what you offer? Knowing what they type into the search box, what’s keeping you from appearing everywhere they look?

    Marketing Local Business Online

    Take roofing for example. Drop by Google.com and search for the following:

    • twin cities roofing
    • minneapolis roofing
    • saint paul roofing

    As I write this, the search engine results pages all show one thing in common: that gorgeous map! Local business results are your key to marketing local business successfully.

    There are three sections to each Google search results page:

    1. Pay-per-click advertisements at the top and down the right side;
    2. Local business results and that gorgeous map above the fold; and
    3. Organic or natural search results everywhere else.

    So, each roofing company has at least three (3) chances to show on each page. And, take note, this is only Google! We’re not looking at Yahoo!, Bing, Facebook or any other search results. Is Your Website Marketing Local Business?

    Consider your own company website. You may have paid big bucks to publish your online business card — did you? Did you pay for pretty? Or, did you intend to pay to produce more customers? How many new customers did you get last month because of your pretty website? What is your return on that investment?

    What about your website content? Is it relevant to your visitors? Is it compelling them to take action and buy from you once they’re on your pages? What would persuade you to buy from you? Are you calling them to action on each page? If you don’t ask them to call you, what do you expect them to do? Not calling you, not buying from you and going away may be exactly the message they’re getting from you.

    As a local business, what are you doing to make sure that eager local buyers know that you exist? How would you find your company if you didn’t know about it? Remember that cool map? Google will only place you in the local business results after they recognize that your business is local to that search. What is your service area? As a Minneapolis roofer, how interested are you in Duluth business? Or, business in Fort Lauderdale? The best marketing local business strategy pulls customers directly from your local community. Even if business thousands of miles away can be good, won’t local business be better?

    Marketing Local Business Has Changed

    Marketing local business online is not that different from marketing offline. Eager buyers want to taste, hear, smell and feel your products and services. Give them a great reason to walk through your front door and they’ll come to check you out. There are rating and review sites providing places for your customers to express their feelings about your business. Claim your business listing on social rating and review sites like Google Places, MerchantCircle, Yelp, Angie’s List, etc. With half a reason to stand up in public and tell the world about your remarkable work, many customers will do just that.

    How much of that do you want?

    Community involvement will certainly build your brand quickly. The more your neighbors talk about your business, the sooner marketing local business brings them to you. Marketing local business is different today than in the past. Today most consumers start by doing an Internet search before they buy. Anticipate eager buyers shopping for what you offer and, of a sudden, everywhere they look you are there. In fact, marketing local business online is different: it is effective.

    Marketing Local Business 90 Day Challenge

    Give me ninety days and you will be successfully marketing local business throughout the Twin Cities.

  • Are You Pitifully Marketing Local Business? Lessons To Turnaround Local Business Marketing

    Marketing Local Business Turnaround Lessons
    Marketing Local Business Turnaround Lessons

    Marketing Local Business Effectively Succeeds

    All small businesses catering to the real world ought to get started by focusing within a local area on a small niche market. There is a continuous demand around the world for effective strategies for marketing local business to the community. Regardless of this large number of businesses searching for ways to market within their local area, most end up failing. Why is this happening? How is it that so many well intentioned business people fail marketing their local business?

    Are these indications that local business marketing is not effective? Is it because business people, although qualified professionals, are not capable of carrying out local marketing tasks successfully? Local marketing is really about establishing your business presence within a specific area, getting eager buyers shopping for what you offer to recognize and respect your brand. Traditionally, there have been numerous ways to market locally, such as radio and TV advertising, telemarketing and print advertising including magazines, newspapers and Yellow Pages. With the advent of the Internet, however, traditional marketing is waning in effectiveness because consumers no longer respond to intrusive advertising.

    Even though all of these methods continue to be effective to a smaller degree, we have found it much more affordable and effective to advertise our local business online. Marketing local business online is a broad topic comprised of different strategies. Yes, everybody today has a website. Regardless how pretty your website looks, the true tests of effectiveness are the number and quality of the leads your website produces. How many eager buyers shopping for what you offer contacted you last month because of your website?

    Start Marketing Local Business To Nurture Prospects

    For starters, not every visitor to your website is immediately prepared to buy. Email marketing targeted at local businesses is a good way for people to continue learning about your business. Social media marketing is also powerful at promoting your brand in your community. Individuals more closely relate to businesses within their community than from dissimilar geographical locations. Additionally, we are a very visual culture and video is a fantastic way to tell your local business story to a local audience. Becoming familiar with these facts helps you to take advantage of and use the strength of marketing local business online.

    Search engine marketing is also readily directed at specific geographic areas and regions. Considering the simplicity of this strategy, in addition to effectiveness and affordability, it is the first I recommend that you consider implementing these days. Pay-Per-Click advertising is also readily directed geographically, but due to cost you need to allocate additional marketing budget. Last but not least, increase your website traffic with effective search engine optimization and basic back-linking techniques. SEO is really about publishing the rich, relevant and rewarding content search engine users seek. Back links are testimonials elsewhere on the Internet endorsing your local business by putting a link to your website on their website.

    Many people question the effectiveness of search engine optimization for local business marketing. Basically, anticipating the key words and phrases that eager buyers type into the search engines allows you to be found wherever they look. Google facilitates this through Local Business Results and Google Places. Yahoo! and Bing are also eager to provide local business results because all search engines recognize that millions of eager buyers are searching to buy locally.

    Marketing Local Business Speaks To Your Community

    Marketing your local business is essential if you want any new business from your community. When you fully understand and implement some of these techniques, then your local business will profit from local customers. Every business is different and one size never fits all. Try these techniques marketing local business online and determine which combination best profits your business. Besides that, understanding the strategies and options available enable you to plan effective local marketing that best benefits your local business.

  • 101 Ways To Profit From Marketing Your Business Online

    Profit By Marketing Your Business Online
    Profit By Marketing Your Business Online

    Is Marketing Your Business Online Viable?

    Are you looking for a real way to grow your business, get more leads and generate more sales? Let me say upfront, you can’t wrestle with your business and achieve a clear victory without marketing your business online. Don’t swat at me quite yet — I have my reasons which you’ll soon see.

    I’ve been an entrepreneur for over 10 years now and I have a lot of experience growing businesses. Throughout all the business growth, I’ve been testing each method to find the best ways to improve business. I discovered that marketing your business online is the most effective way to gain popularity and attract a flock of eager buyers shopping for what you offer. Although there are still offline techniques available for growing business, many of these methods are waning and can sink your bank account. Especially when your business is quite young, you usually can’t afford to use high cost promotion methods. At times like these, can you risk investing in advertising with questionable return?

    You Have Permission To Market Your Business Online

    One of the greatest offline marketing business turn-offs today, consumers no longer accept intrusion marketing. They are not waiting to be told what is available for purchase. Instead, think about your own habit. When you get the whim to acquire something new, are you more likely to Google for it or scan through Yellow Pages?

    Luckily, the Internet makes it possible for everybody, even those with tight budgets, to market their business online via websites, blogs, video, social media and social networks. Are you serious about serious business growth? Are increased sales and more of your best customers acquisitions that drive you through your business day? I suggest you consider marketing your business online. Perhaps the greatest thing about this is that it’s considerably less expensive to market your business online than ineffective traditional marketing ever was.

    You Can Afford Marketing Your Business Online

    Of course, nearly all business owners have a website. All by itself, how effective has your static online business card been for your business? Among the most effective online marketing strategies is participation in social media and social networks. I have been augmenting my website efforts with social media for over 5 years now and it’s been tremendously effective increasing awareness of my business brand.

    Where Marketing Your Business Online Takes Place

    Yes, there are at least 101 social media and social networks in which you can participate. Not all of them are equally effective for your business; and to participate in all of them will be prohibitively expensive. So, where to start? Where will it benefit your business most? Of the 101 possible, I recommend all businesses consider these three:

    • Linkedln — The world’s largest network of professionals;
    • Facebook — The 3rd largest “country” in the world; and
    • Twitter — Customers, vendors, partners & competitors discuss you here.

    Social Media Are Marketing Your Business Online

    Social media are effective precisely because they empower consumers to participate in business development. What better way to market your business online than to ask your market what it will buy? Once you anticipate for what eager buyers are shopping, place your content there where they will find it and follow it back to your door. Marketing your business online is that simple.