MDS Resource — Digital Ad Agency

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How To Get Great Customers With Online Marketing For Small Business And Search Engines
Online Marketing For Small Business Creates Great Customers!
OK, sure, if you’re big business like Wal Mart or Amazon the Internet is great. But, what do search engines have to do with online marketing for small business? In short, search engines are a tremendous opportunity to be found. How’s it working out for you in the Sunday newspaper classifieds? How many new customers found you in the yellow pages last month?
Online Marketing For Small Business Works Locally
Truth be told, right this minute, right here in the Twin Cities, eager buyers are searching for what you offer. Anticipate these eager buyers and you have the opportunity to stand up directly in front of each of them and tell them your great story. Once you identify the buyer personae of your greatest customers, what’s to stop you from stalking your perfect prospects? Isn’t creating great customers the best action you can take in growing your business? Is it possible to have too many great customers?
Search Engines Help Online Marketing For Small Business
Let’s look closely at typical search engine results to see what’s in it for you. For the sake of illustration, we’ll use Google. Sure, lately we’re seeing a lot of commercials about Bing, and certainly Facebook, too, has an impressive number of searches. Google recently reported four billion searches every day, one billion of which are seeking to buy locally. With two-thirds of all search engine searches, Google epitomizes the online search experience.
Depending on your specific search phrase, the Google search results page may contain three different types of results:
Paid Search And Online Marketing For Small Business
Pay-per-click (PPC) advertising may appear above all other results and/or down the right side. First and foremost, know that these are paid advertisements. Every time somebody clicks on one of these ads, whoever placed the ad pays Google. From the time you sign up to the time you start seeing results can be as quick as a few hours. Paid advertising can quickly pull prospects, test landing pages and gauge the market.
Local Business Results And Online Marketing For Small Business
Have you noticed the maps? Unless you’re totally oblivious to the Internet and online search, these last two years of online marketing for small business are remarkable because of the local business results.
Google and the other search engines realize that there is an enormous demand for local and neighborhood search results. Why? Because eager buyers are shopping and ready to buy; but, they’re not prepared to put a new house in a shopping cart and purchase it from Amazon. For many items consumers still insist on buying from a person. They still put the relationship before the deal. And that is great news for local business.
Getting on the map is not a function of paid advertising. Nor is it simply a matter of having a great website. Local business results feature businesses that are remarkable in their community. First, they claimed their listing in the local directories, such as Google Places, Yahoo! Local, Yelp, etc. Second, these businesses made the effort to standardize their listings everywhere, including using the same local telephone number and spelling consistently. Third, customers find them remarkable enough to leave online reviews, endorsements and testimonials for local business. The search engines are gathering many public reviews into the local business results.
Organic Results And Online Marketing For Small Business
Last but not least are the well known organic results. They are called organic because they are the “natural” ordering of all web pages cataloged across the Internet. Although, different search engines rank and order web pages differently, the notions of credibility and trust and back link references from other websites are shared. Clearly, if your business is found on the first page of Google results, eager buyers searching for what you offer may click on your link. Also, the more eager buyers find your link the more likely your business is to sell. Although, many say organic results are “free,” do not forget that consumer searches vary and the search engines change their rules to appeal to searchers.
SEO And Online Marketing For Small Business
Search engine optimization (SEO) is the process of appealing to search engine algorithms in order to place high in their rankings. Effective online marketing for small business must consider SEO because each business must be found by buyers if they are to sell. Neither SEO nor marketing, however, is simply a matter of adding some ingredient to your website. If marketing is the relationship between a business and its marketplace, and every relationship begins with a single conversation, how many conversations with eager buyers do you want online?
Online Marketing For Small Business Creates Great Customers!
Is it possible to have too many great customers? Search engines are a tremendous opportunity to be found. Right this minute, right here in the Twin Cities, eager buyers are searching for what you offer. Is creating great customers your goal in online marketing for small business?
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Online Marketing For Small Business Answers: 612-235-6060
8 March 2011
If You Are Marketing Local Business You Can Double Your Best Sales In Ninety Days Or Less
Free Publicity Marketing Local Business
How does your business survive without local buyers shopping for what you offer? Marketing local business may seem daunting, that you’re at a big disadvantage to the big boys. You probably don’t have an online shopping cart and you create great customers eyeball-to-eyeball. Unlike international behemoths like Amazon and Target, you have a service area issue. Although, you’ll service buyers who travel hundreds of miles to you, your ideal customer lives within a 10 or 50 mile radius. Is this your business?
You’ll be excited to hear that you’re not limited in the ways you can market yourself locally. Yes, I know, most business owners don’t specialize in marketing. This whole advertising thing has become a sinkhole for money you’d rather reinvest back into the business. After placing a few ads all over town, putting your company listing in the yellow pages and networking with your Chamber of Commerce and Lions Club, you’ve probably run out of advertising ideas. Times are tough, traditional advertising is more expensive and, near as you can tell, your return on advertising budget approaches zero. On top of everything else, Dorothy the yellow pages rep and Toto the local SEO geek are pestering you to get online, saying all you need is to be numero uno on Google and a million website visitors. That’s it — nothing more — right?
Not.
It’s true, as we learn to search and find what we want on the Internet – when we want it – we respond less and less to offline media. As consumers, we have definitely changed the ways we shop and buy. We no longer sit around waiting to be told what to buy and what’s available for purchase. Million dollar Super Bowl commercials are mere entertainment now, so why spend wheelbarrows of money on traditional and ineffective advertising? Get with the times, marketing local business benefits greatly from the following tips:
Marketing Local Business Online
Anticipate eager buyers shopping for you online and everywhere they look you are there. Remember yellow pages? Similarly on the Internet, there are directories that catalog local companies by location, by advertising and by customer reviews. These local online directories are quickly becoming popular resources for buyers to find local companies. Little to no cash gets your company listed in these directories. Advertise your company in as many locations as practical to gain maximum exposure. Google Places, Yahoo! Local, Bing Local, MerchantCircle and Yelp are but a smattering. There are also industry, thematic and cultural directories, too.
Free Publicity Marketing Local Business
It’s always vital to announce your business organization, activities and events to your community on a regular basis. This is more than simply telling everybody that you’re still in business. Survival and success are NOT the same thing. New products and services demonstrate that you’re interested in and responding to your customers’ evolving needs and desires. Your blog, Facebook, Twitter, MerchantCircle and even LinkedIn are great places to post your news. Press releases, news releases and media announcements are easier and cheaper done now than ever before. There are many sites online catering to your PR needs. When eager buyers see that you not only have what they’re searching for, but you also have an even newer model, they’ll likely tell their friends about you.
Marketing Local Business Customers Love Coupons
Consider the fact that people love to save money — don’t you, too? — coupons can create great customers. You don’t have to worry about complicated sales pitches, just offer them a discount for trying you out. Instead of direct mail or printing fliers, save yourself the distribution expense and publish coupons on the Internet. With billions of searches on the Internet every month, be creative and put your promotion everywhere your eager buyers are looking. Try mentioning a coupon in your blog post, experiment with QR codes people will scan with their smart phones and consider social media. Internet sites like Groupon, Foursquare, Gowalla, Yelp and MerchantCircle are only the tip of the iceberg. Get them in the door and you have the opportunity to create another great customer!
Can your business survive with local buyers? Yes and marketing your local business online is easy and fun! You’re not limited in the ways you can market locally. By marketing local business effectively you can double your best sales in ninety days or less.
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Answer Your Marketing Local Business Question: 612-235-6060
24 January 2011
Who Else Wants Location Based Social Media?
Location Based Social Media Is Where We’re At
Connecting with others regardless of proximity is one of the strongest values Social Media brings to the table. My blog may be read in earnest around the world and I appreciate that. LinkedIn has brought business to table with people I’ve not met nor am I likely to meet (e.g., China, India.) Exchanging tweets across the universe is fun and rewarding. So, what is all of this hoopla about Location Based Social Media?
That being said, I do in fact live here, in this specific place, and not only to I reside here, but I shop here, I eat here and I come face-to-face with hundreds of people every week — right here in Minneapolis, MN USA. Most businesses I see do not benefit from ecommerce and shopping carts. Somebody in Afghanistan on the Internet can go to target.com and order a 4-slice toaster; Target will do the currency exchange and ship the toaster to them the next day — everybody wins. On the other hand, my dentist in Plymouth, MN is not likely to benefit from that Afghani shopper. My dentist has a service area outside of which he’s not likely to profit.
Location Based Social Media are the darlings of 2010. New social media platforms, known as Location Based Services, add a contextual layer of movement and proximity to our relationships online and offline. Location Based Services are smartphone applications utilizing GPS to provide information and social networking relevant to our current location. Location Based Social Media are our interfaces to these applications. We are exploring our community online, tracking our friends whereabouts, recent activities, opinions and we shout out to our world where we are and how we want to be found.
What does Location Based Social Media mean to you? ABI Research estimates, “By 2014 global LBS revenues will have surpassed $14 billion.” The more detailed information we have on prospect behavior patterns and social context, the better we find something truly valuable to offer them. We can also provide more specific, directed information based on the location of our best audiences. Location Based Social Media is particularly valuable for brick and mortar store front business who need to drive local traffic to their store, and for anyone promoting an event at a physical venue.
Basic Types of Location Based Social Media
Kate Shaw categorizes the main types of Location Based Social Media in a blog post “Comprehensive Guide to Location-Based Social Media.”
Social Check-in Sites
Social Check-in sites enable users to access information about businesses in the local area. At the same time, Social check-in sites encourage users to develop location based relationships with other users, with their other social networks and with local businesses.
Offer incentives to users to check-in and frequent your establishment. Compelling offers bring new customers to your location and build loyalty with your existing customers. Encourage users to check-in on any and all Location Based Social Media. Honor incentives you offer across any Location Based Social Media a user may use.
Listen to your guests! Review sentiment. Comment on posts. Acknowledge Testimonials and Referrals. Most Location Based Social Media have Facebook and Twitter connections that allow your guests to promote your business to their entire social network.
Some Location Based Social Media have search options facilitating keyword and brand term searches. Look for opportunities to promote special offers to users checking in to a nearby locations. Some Location Based Social Media have advertising platforms that enables marketers to purchase advertisements based either on category or location.
Social Review Sites
Social Review sites encourage users to publish online reviews, referrals and Testimonials based on their experiences at restaurants, hotels, shops and wherever you and your business are found in Location Based Social Media. Quality scores can be assigned to each comment based on this user-generated content.
Not all Social Review sites are Location Based Social Media.
Social Review sites are critical for brick-and-mortar business — do not skip your strategy here. Utilize Social Review sites for the free market research they offer — make the changes your customers ask for as appropriate.
Social Review sites enable businesses to publish local business content. Many Social Review sites facilitate offering coupons and discount offers to loyal customers.
Make absolutely certain that your guests remember that you exist on Social Review sites. Ask them for their Testimonial. Acknowledge customers that take time to post the positive reviews. Respond to your negative reviews with tact and consummate professionalism.
Local businesses need to listen closely to what their customers say about you, and respond to their suggestions and complaints.
There is no more effective marketing than Testimonials. Every review, every referral, every comment is a Testimonial to the quality of your business. The more positive Testimonials you accumulate, the greater your authority and credibility in your community.
In real life you cannot please everybody. Everybody cannot be your best customer. Some customers cannot be satisfied. The minority negative review is real life. Occasional dissatisfaction is more believable than saccharin drivel, and builds your online personality.
Social Scheduling Sites
Social Scheduling sites facilitate sharing your “social calendar” with your social networks. Individuals can find out about upcoming events. Networks of people can plan anything from birthday parties to movie dates.
- Loopt
- Plancast
Rather than publishing to the world where you are at at this moment, Social Scheduling sites facilitate sharing where you will be. Like a public calendar, you publish where you’re going, which events you will attend and with whom you are going.
Social Scheduling sites often include comment and review functionality. Other users comment, share information, and they can publish their own intent with a “count-me-in” button.
Social Scheduling sites can facilitate keyword searching, so customers and Location Based Social Media can find out about your events. Any marketing involving conferences, meetups, parties, or other get-togethers will benefit.
Conclusions About Location Based Social Media
Carefully examine the list of Location Based Social Media. Explore the pros and cons. Determine which platforms will best help you communicate with your customers. Marketing Local Business Online demands that you go where your customers are. Be found everywhere they are looking for you.
Listen carefully and learn from your guests. Self-reporting your location has a value in itself. Declaring your current location is more than just a piece of information — your intention is behind it. Suppose you’re in a bar and the name of the place is broadcast to your colleagues. That’s both a statement about where you are and an invitation to others. They can infer about your availability or your willingness to interact socially.
Engage with your guests — communicate — bring something of value to the conversation.
Remember that Location Based Social Media is very new. You are marketing to early adopters with voyeuristic tendencies and enormous digital mouths.
Be genuine. Engage your guests with open arms, a big smile and kind words. Offer them the right incentives at the right time. Your Location Based Social Media community will become your most loyal customers and loudest evangelists. Location Based Social Media is where we’re at.
26 September 2010